iVoice
Billing Features

• Multi Services
• Multi Lingual
• Multi Currency
• Multi Mediation
• Multi Invoice Layout and Presentation
• Prospect Management
• Integration with
• Credit Card Payment
• Direct Debit
• Directory Services
• Auto Notifier and Scheduler
• Exception Handlers
• API for Data Extraction
• Handles Retail and Wholesale Customers
• Hot Billing
• Configurable Audit Trails
• Flexible Rating, Charging and Discounting

Modules:

• Prepaid Calling Cards Features
• Postpaid Services
• Admin Management
• Web Care for Customers
• Web Care for Reseller
• Reporting and Analysis
• Rates and Charge Management
• Reseller Management

 

iVoice

A complete platform for providing VoIP services Carriers and service providers that currently manage or are planning to manage both retail and wholesale customers do not have the time and resources to manage multiple network solutions. Many of them recognize the benefits of an all-in-one solution so they can concentrate their time and resources on increasing their customer base. i-Voice the integrated software solution is that perfect solution.

i-Voice is a feature-rich broadband telephony and voice based billing, prepaid-postpaid and customer management solution for telecom companies and ISPs that offers VoIP, wireless, Internet, local telephone, and long distance services. The i-Voice softswitch solution is the only piece of equipment and software a carrier or service provider needs to get started. It includes; customer self-care, online sign up, pre-paid and post-paid service management, rate plans, customer information and usage analysis.

The i-Voice solution is industry standard and is compatible with a wide variety of SIP and H.323 devices from vendors including Cisco, Excel, Nextone, Quintum, HSS Gatekeeper and Sansay as well as others It is a highly scalable and reliable solution that supports multiple services that are necessary in today’s convergent telecommunications environments. It can be utilized in most IP environments.

Switch Features:

• Voice mail
• 3 Lines
• Line Hold
• Call Waiting
• Call Conferencing
• Call Forwarding
• Calling Line ID Blocking
• Redial
• Multiple SIP proxy registration
• Dynamic codec selection
• Caller ID and call timer
• Mute functionality
• Speakerphone capability (echo cancellation)
• Recent calls list
• Phonebook and easy-to-use menu system
• Key-stroke shortcuts for most major functions
• Touch-tone generation (RFC 2833)
• SIP Compliant (RFC 3261)
• G.711u, G.711a, GSM, iLBC, and Speex
• NAT/Firewall traversal intelligence